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Artificial Intelligence in Odoo 19

How AI automates daily tasks, improves decision-making – and redefines customer acquisition
3 juni 2025 in
Alisa Knebel

With version 19, the popular open-source ERP system Odoo takes another major step toward intelligent automation. This release introduces a wide range of AI features that help businesses work more efficiently, make better decisions, and generate more qualified leads.

What’s especially impressive: Many of these features are integrated directly into the user interface – without any additional modules or complex setups. This makes Odoo AI a core component of modern enterprise software and opens up new possibilities in marketing, sales, and customer retention.

Key Takeaways

  • The new Odoo version integrates AI natively into the ERP system – no additional modules or setup required. 
  • Natural language input allows users to trigger and automate processes effortlessly – such as sending payment reminders or assigning tasks intelligently. This enables greater efficiency without requiring technical expertise. 
  • The integrated assistant (powered by ChatGPT or Gemini) supports users with emails, analytics, and day-to-day operations. 
  • Texts such as product descriptions, quotes, and marketing campaigns are generated and personalized automatically. 
  • The new AI tools can be used strategically for lead generation, customer communication, and SEO. 
  • A revamped interface, smart triggers, and enhanced analytics improve workflows and boost efficiency.

Key AI Features in Odoo 19 

  • Smart actions through natural language input


  One of the most groundbreaking innovations is the ability to create so-called server actions using plain language — for example, “Remind all customers with overdue invoices.” The AI interprets the command using a large language model and translates it into executable actions. This drastically reduces manual work and is especially valuable for non-technical users.

  • AI Fields in Odoo Studio


 Odoo Studio now allows you to create fields that automatically generate content. Product descriptions or task summaries, for instance, can be created at the click of a button – consistent, time-saving, and efficient.

  • AI-Powered Assistants (AI Agent)  


The new AI Agent in Odoo 19 acts like a personal assistant within the system. It can be connected to ChatGPT or Gemini to provide targeted support for specific topics and workflows. Whether drafting emails, managing tasks, or offering contextual suggestions – the AI Agent provides real relief in daily operations.  


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Customer Acquisition with Odoo 19:

 1. Generate Leads – Automatically and Strategically


Beyond process optimization, Odoo 19 shows its full potential in marketing and sales. Especially in lead generation, businesses benefit from personalized content, automated campaigns, and data-driven decisions.

 2Web Design, Content & SEO


With the integrated website builder, companies can create high-performing, SEO-friendly websites. Thanks to AI support, content creation becomes faster, more targeted – and based on search intent.

SEO with Odoo 19 & AI:

  • Structured data for Google (Schema.org)
  • AI-enhanced content with real value
  • Automated formatting (checklists, tables, etc.)
  • Adapts to target group language and search behavior

 3 Personalized Campaigns & Marketing Automation


AI-powered segmentation and content generation enable highly targeted, automated campaigns – via email, social ads, or landing pages.

Examples:

  • Automatically generated quote emails based on CRM data
  • AI-generated content for personalized landing pages
  • Data enrichment to optimize target groups and customer journeys 

 4 Smart CRM & Sales Automation


The AI agent supports sales teams by analyzing conversations, suggesting next steps, and intelligently assigning tasks. Sales opportunities remain visible and actionable – ideal for complex B2B sales teams.

Automation on a New Level  

 1. Automated task assignment


By analyzing task content and employee profiles, Odoo can automatically suggest or assign the most suitable person for a task. This saves time in project management and improves team efficiency.

2. Data enrichment through AI  


Odoo leverages AI to enrich customer profiles automatically – for example, with preferred products or communication habits. This enables more personalized offers and customer interactions.  


Enhanced Workflows with Odoo 19 


  • New, user-friendly interface for easier navigation and quicker access to key features 
  • Expanded automation through AI-driven triggers for recurring processes 
  • Seamless integration between CRM, accounting, and project management 
  • Improved reporting through new analytics tools and automated summaries 
  • Daily assistance from the AI Agent for tasks such as analytics, email drafting, and to-do reminders 


Real-World Use Cases: Odoo AI in Action 


  • Sales: Automatically generated quote emails based on existing customer data 
  • Support: Fast AI-generated reply suggestions for customer inquiries 
  • Marketing: Product descriptions created and published directly within the system 
  • Accounting: Overdue invoices detected and automatically followed up 
  • Team Management: Tasks intelligently assigned to the most suitable team members 
  • Reporting: Weekly summaries sent automatically via email 


Conclusion: Odoo 19 Thinks Ahead – and Wins Customers  


The new features make Odoo 19 more than just an ERP system: It’s an intelligent platform that automates processes, simplifies decision-making, and attracts new customers.

The combination of AI, online marketing, CRM, and ERP unlocks entirely new possibilities – efficient, scalable, and data-driven.

To fully leverage these capabilities, businesses should work with an experienced Odoo partner who can integrate AI meaningfully into existing processes.

Want to learn more about Odoo 19 and Artificial Intelligence?

We’ll show you how to meaningfully integrate the new features into your business processes and unlock their full potential.


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