Citizen Watch Europe GmbH

Citizen Watch Europe vertreibt die von Citizen Watch Japan hergestellten Uhren, die mit einem umfassenden Fertigungsprozess, der vom Entwurf und der Herstellung einzelner Uhrenkomponenten bis hin zur Endmontage reicht, gefertigt werden. Das Unternehmen ist in mehr als 100 Ländern der Welt tätig.

Industry
E-COMMERCE, RETAIL & WHOLESALE
Scope
Finance Services / PMS Inventory / MRP CRM / Sales / Marketing
Size
30-100
Countries
Germany

Challenge

Citizen Watch was using SAP R/3 software, but this software‘s implementer was retiring, forcing Citizen Watch to completely reorganize their software system. Citizen Watch needed a new software that would cover all the functions of the previous software, plus additional functions in the area of sales, CRM, and field sales staff support. After reviewing all the options available, Citizen Watch selected Odoo as their preferred software and chose OBS Solutions as the strong implementation partner in the proof of concept.

"After two weeks of proof of concept with OBS, we understand better what Odoo can do and see more added value in the software than after 6 months of proof of concept with S/4HANA" - Mr. Reimer, project manager at project start, Citizen Watch Europe

Solution

There was a slight delay with implementation due to health circumstances, after which the implementation resumed. There were several adjustments, especially in the product management area, to implement the mapping of Citizen Watch's multiple properties. OBS Finance Solutions closed the gap in the accounting area that existed in Odoo Standard and SAP. With OBS EDI connectivity, Citizen Watch can now communicate with key partners and customers through standardized interfaces.

Business Benefits

Even after health-related postponements of the project milestones, Citizen Watch was still motivated to implement Odoo with OBS Solutions on schedule and has maintained communication.

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