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Odoo AI: How we're breaking new ground at OBS

From Odoo 19 AI to our Own AI integration: How to Turn Intelligent Processes into Reality with Odoo
January 11, 2023 by
Alisa Knebel

When was the last time you integrated a cutting-edge technology directly into your business software?

At OBS Solutions, we’re not only open to new technologies—we actively embrace creative thinking and experimentation. That’s why we’ve been exploring meaningful ways to incorporate AI into our daily operations. Today, ChatGPT is seamlessly embedded into our workflows - through a custom-built integration in Odoo.

But that’s not all: AI is becoming increasingly visible in Odoo itself. The upcoming version, Odoo 19, set to be released in September 2025, will introduce a range of promising AI-powered features. We got an exclusive first look at Odoo 19 AI during the recent Odoo Partner Day - and here’s a quick summary.


What AI have we integrated at OBS Solutions?

ChatGPT is an AI chatbot designed to understand human text input and respond as naturally as possible. The software, which is currently in its testing phase and available as a free demo version, has gone viral on social media. So, we took a look at the proprietary enterprise solution and integrated it with Odoo, creating what we affectionately call Odoo AI.

Unlike other common AI applications already established in the working world that focus on text production, ChatGPT relies on human feedback in addition to the training data from which its knowledge is fed. The AI responds to the feedback directly in the live chat. This is how errors in the AI’s training data are corrected and its knowledge updated. The AI’s work can be directly matched with the feedback it receives in the chat.

 
 

How can the AI be used for everyday work with Odoo?

What is the advantage of integrating and using Odoo AI (language model GPT-3 known from ChatGPT) directly in your Odoo system? Odoo AI gives you everything in one place while allowing you to continue using Odoo the way you are used to. Your Odoo interface remains as simple and structured as you are familiar with and appreciate.

Optimize the knowledge of Odoo AI with your Odoo data. This way, Odoo AI can answer even better and more precisely.
Odoo AI is integrated like an Odoo module and is automatically fully integrated with your other modules - just like you know it from Odoo. Another advantage is that regardless of the app you are using, you can now address Odoo AI in the chatter as a very smart and fast-responding employee and let it contribute efficiently to your daily work.

Depending on the industry and tasks (internal and external), Odoo AI can support your work in numerous ways. We have collected a few ideas for you as inspiration for your first steps into the future with AI-assisted working methods:

Ideas for Industry & IT Services

 Scenario: Do you desire an easier way to develop a new module? Ask Odoo AI how to program a module, stating your requirements and desired functions, and Odoo AI will give you step by step guidance and code the passages for you.  

Ideas for Production & Manufacturing

 Idea: Use the computing power of Odoo AI to calculate statistics on the wear of your tools and machines. When linked to the sensors of the machines, the AI can give reliable forecasts on the wear of seals, motors, cylinders and more.

Ideas for Wholesale & Retail

 Use Odoo AI as a text generator to automatically create full product descriptions for your online store. Or it can serve as a digital customer assistant to help your customers find the perfect product.

Ideas for real estate management & project development

Idea: Use Odoo AI to create attractive exposés from your property data. What used to take hours to complete can now be done in a few minutes and for several properties simultaneously with Odoo AI. In the future, it would also be possible to have Odoo AI make forecasts about neighborhoods that will be trending in the near future. 

Ideas for other 
industries

 Here's an idea for the pharmacy sector: Instead of looking up individual medicines to see their restrictions, you can search the entire database in one go for medicines without certain restrictions. For example, you can ask Odoo AI for nasal sprays that pregnant and breastfeeding women can use.

Odoo 19 AI Features

With Odoo 19, the popular open-source ERP system takes a major step toward intelligent automation. The latest version introduces a broad set of AI functionalities designed to help businesses work more efficiently, simplify processes, and significantly reduce manual tasks—all without the need for additional modules or complex setup.

One of the standout features is the ability to trigger server actions using natural language commands, also known as "Agents". Instead of navigating through menus, users can simply type what they want to do—for example: “Update all open quotations to ‘Confirmed’.” These prompts are interpreted by a language model and converted into executable actions within Odoo - a powerful upgrade, especially for non-technical users.

Odoo AI also enhances day-to-day operations with intelligent features across CRM, project management, and helpdesk: automated email replies, context-aware suggestions, and smart task prioritization based on past activity and user behavior. The result? Less manual work, greater clarity, and higher team productivity.

In short, Odoo 19 AI is a gamechanger. It anticipates user needs, automates repetitive tasks, and offers meaningful, context-driven support -empowering better decision-making across the board. To fully leverage these capabilities, we recommend partnering with an experienced Odoo implementation expert to ensure a seamless integration into your existing workflows.


Save the date: From September 18–20, the annual Odoo Experience takes place in Belgium, where Odoo 19 will be officially launched. Expect exciting previews and a deep dive into the latest AI features!

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