EULAR was using a colorful software landscape. Depending on the functional area, some applications required manual data transfer, which was not very effective. To minimize the administrative effort and centralize all data, EULAR set out to find a fully integrated software solution. A special focus was placed on the functional areas of CRM, Membership, Congress, e-Learning and Government (exchange with government institutions).
European Alliance of Associations for Rheumatology (EULAR)
The European Alliance of Associations for Rheumatology (EULAR) is an organization representing people with arthritis/rheumatism, health professionals for rheumatology (HPR), and scientific societies for rheumatology of all European nations.
The collaboration resulted in the successive expansion and consolidation of all functional areas in Odoo. OBS Solutions began by implementing the website and membership areas, which went live after just 6 months. The functions in these areas were significantly expanded in Odoo, improving the customer process. Since the membership app from Odoo was not sufficient in its functions and possibilities, OBS Solutions developed a membership app for EULAR, which offers the necessary clear consolidation of all customer data and membership status.
EULAR particularly benefits from the newly developed membership app, which optimally supports its business processes. EULAR transferred additional tasks to OBS Solutions to eliminate difficulties that arose during the project. The collaboration between OBS Solutions and EULAR is characterized by ongoing, well-documented, structured, and regular exchanges with fixed key contacts.