wallPen® GmbH

WallPen wanted to replace their old CRM system, as it was not a fully-encompassing solution and did not suit their future development needs. In addition to their old CRM system, they used Excel spreadsheets and the accounting software Tresor Warenwirtschaft. They wanted an ERP software that could centrally manage all data and processes, and this led them to Odoo. Having identified the software they wanted to use, they sought a competent implementation partner. They chose OBS Solutions primarily because of our local proximity and use of personal on-site support and for our professional, customer-focused nature.

The initial Odoo implementation for WallPen included CRM and Sales functions which went live after 6 months. Then the Billing and Warehousing functions were implemented next, followed by Manufacturing functions. OBS Solutions made minor adjustments in the areas of CRM, reports and contact and item master data. WallPen also requested custom mail client in Odoo.